OpenCloud Antivirus is the newest fake antispyware program to hit the internet. It is quickly spreading through the use of hacked websites and browser exploits. It can silently install itself on your computer without your permission or knowledge.
If your computer has been infected, it is strongly recommended that you remove OpenCloud Antivirus. Follow the 4 steps below to finally remove OpenCloud Antivirus:
Bookmark this page and re-boot your computer into Safe Mode with Networking”. To enter “Safe Mode with Networking” press F8 repeatedly while your computer is rebooting.
Click Here To download Spyware Doctor with Antivirus.
Click Run to launch the SpywareDoctor Installation wizard and install the removal tool.
Spyware Doctor will automatically begin to scan your computer. When it’s done, click Fix Checked and finally remove OpenCloud Antivirus and any other Spyware infections.
Having troubles downloading? Then you might need to follow the additional steps below:
Call us, we can help: 1-800-906-8454
1: Reset your Internet Explorer proxy settings.
- Under “Tools” in the browser tool bar select “Internet Options”.
- In the “Internet Options” window that pops up, click the “Connections” tab at the top.
- Click “LAN Settings” near the bottom of the “Connections” section.
- If the “Proxy server” checkbox is marked with a check, click it to deselect/uncheck it. See image below:
2. Now download Spyware Doctor by > Clicking Here <. Rename the file to iexplorer and double click to open and begin installation.
Now proceed with the directions above to remove OpenCloud Antivirus.
Still can’t remove your spyware infection? Call us, we can help:
1-800-906-8454
What Exactly is OpenCloud Antivirus?
OpenCloud Antivirus is a fake Anti-Spyware program. The crooked makers of this software have only one thing in mind. Your money! The only purpose of this rogue is to trick you into believing that you must purchase the “Full” Version of this software.
This legitimate looking rogue is made by the same creators of Sytem Tool 2011, Security Tool, and MS Recovery Tool. The makers are very good at making the programs look like the real deal.
It is unknown how many people have been duped by this fake, but you do not have to be one of them. You have been armed with the knowledge to remove OpenCloud Antivirus.
OpenCloud Antivirus Scare Tactics:
OpenCloud Antivirus will employ a number of scare tactics to try and get you to upgrade to the “full” version. Do not fall for it. Some of the scare tactics include multiple pop-up warnings, and scary looking scan results. Below you can see the different ways this program will try and trick you.
Pop-up Alerts:
svchost.exe
svchost.exe was replaced with unauthorized program.
It has encountered a problem and needs to close.
If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem.
We have created an error report that you can send to us. We will treat this report as confidential and anonymous.
Windows Security Alert
To help protect your computer, Windows Firewall has blocked some features of this program.
Do you want to keep blocking this program?
Name: Zeus Trojan
Publisher: Unauthorized
Warning! Infection found
Unauthorized sending E-MAIL with subject “RE:” to <fake email here> was CANCELLED.
Warning! Infection found
Unwanted software (malware) or tracking cookies have been found during last scan. It is highly recommended to remove it from your computer.
Keylogger Zeus was detected and put in quarantine.
Keylogger Zeus is a very dangerous software used by criminals to steal personal data such as credit card information, access to banking accounts , passwords to social networks and e-mails.
Security Warning
Your computer continues to be infected with harmful viruses. In order to prevent permanent loss of your information and credit card data theft please activate your antivirus software. Click here to enable protection .
Security Warning
Malicious programs that may steal your private information and prevent your system from working properly are detected on your computer.
Click here to clean your PC immediately.
Security Warning
There are critical system files on your computer that were modified by malicious software .
It may cause permanent data loss.
Click here to remove malicious software.
Warning: Infection is Detected
Windows has found spyware infection on your computer!
Click here to update your Windows antivirus software
Warning: Spyware Detected
Windows has found spy programs running on your computer!
Click here to update your Windows antivirus software
Windows Security Center
Serious security vulnerabilities were detected on this computer. Your privacy and personal data may be unsafe. Do you want to protect your PC?
OpenCloud Antivirus Screenshots:
How to Remove OpenCloud Antivirus Manually.
Before considering to use these manual removal steps, please consider the following disclaimer:
Altering computer files and register items should only be attempted by knowledgeable computer users. Errors in performing these steps may lead to problems effecting other aspects of your machine.
Attempt these steps at your own risk, otherwise consider using the automatic removal method. Even after manual removal is achieved it is still strongly recommended that you run a full scan with the recommended removal tool Spyware Doctor.
Step 1: End any OpenCloud Antivirus processes. To do this, you will need to restart your computer and quickly press alt+ctrl+del before it can load. Then end any and all OpenCloud Antivirus processes.
[random].exe (the processes will consist of random letters and numbers, example: 1ja8jr62ae2.exe
Step 2: Delete OpenCloud Antivirus files and folders
c:\Documents and Settings\All Users\Application Data\<random>\
c:\Documents and Settings\All Users\Application Data\<random>\<random>
c:\Documents and Settings\All Users\Application Data\<random>\<random>.exe
Step 3: Delete any OpenCloud Antivirus Registry files
KEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce “<random>”
Step 4: Download MalwareBytes AntiMalware and run a full scan in safe mode.
In Conclusion:
OpenCloud Antivirus is a dangerous spyware program that should be removed immediately. Chances are that you had anti-virus protection on your computer that was destroyed by OpenCloud Antivirus.
That is why it is highly recommended to download Spyware Doctor and run a full scan even if manual removal is achieved. This will make sure that the infection is gone 100%, and will keep you protected in the future from any spyware or virus threats.
Still can’t remove OpenCloud Antivirus? Call us, we can help:
1-800-906-8454
If you have followed all the directions above and are still having troubles then please leave a detailed comment below and we will try our best to help you remove this infection.
Please be as specific as possible and tell us exactly what you have done so far to this threat.
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As you can see, OpenCloud Antivirus was developed to scare you into purchasing your program by attempting to make you think your computer is infected. It goes without saying that you should definitely not buy OpenCloud Antivirus, and if you already have, please contact your credit card company and dispute the charges stating that the program is a scam and a computer virus. To remove Security Guard 2012 and other related malware, please use the free removal guide below.
Threat Classification:
Advanced information:
View OpenCloud Antivirus files.
View OpenCloud Antivirus Registry Information.
Tools Needed for this fix:
Symptoms that may be in a HijackThis Log:
O4 – HKLM\..\Run: [<random>] C:\WINDOWS\system32\<random>.exe
Guide Updates:
10/05/11 – Initial guide creation.
10/06/11 – Updated for possible rootkits.
Automated Removal Instructions for OpenCloud Antivirus using Malwarebytes’ Anti-Malware:
- Print out these instructions as we may need to close every window that is open later in the fix.
- Reboot your computer into Safe Mode with Networking. To do this, turn your computer off and then back on and immediately when you see anything on the screen, start tapping the F8 key on your keyboard. Eventually you will be brought to a menu similar to the one below:
Using the arrow keys on your keyboard, select Safe Mode with Networking and press Enter on your keyboard. If you are having trouble entering safe mode, then please use the following tutorial: How to start Windows in Safe Mode
Windows will now boot into safe mode with networking and prompt you to login as a user. Please login as the same user you were previously logged in with in the normal Windows mode. Then proceed with the rest of the steps.
- It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.
- This infection may change your Windows settings to use a proxy server that will not allow you to browse any pages on the Internet with Internet Explorer or update security software. Regardless of the web browser you use, for these instructions we will first need need to fix this problem so that we can download the utilities we need to remove this infection.Please start Internet Explorer, and when the program is open, click on the Tools menu and then select Internet Options as shown in the image below.
- You should now be in the Internet Options screen as shown in the image below.
Now click on the Connections tab as designated by the blue arrow above.
- You will now be at the Connections tab as shown by the image below.
Now click on the Lan Settings button as designated by the blue arrow above.
- You will now be at the Local Area Network (LAN) settings screen as shown by the image below.
Under the Proxy Server section, please uncheck the checkbox labeled Use a proxy server for your LAN. Then press the OK button to close this screen. Then press the OK button to close the Internet Options screen. Now that you have disabled the proxy server you will be able to browse the web again with Internet Explorer.
- As this infection is known to be bundled with the TDSS rootkit infection, you should also run a program that can be used to scan for this infection. Please follow the steps in the following guide:
How to remove Google Redirects or the TDSS, TDL3, or Alureon rootkit using TDSSKiller
If after running TDSSKiller, you are still unable to update Malwarebytes’ Anti-malware or continue to have Google search result redirects, then you should post a virus removal request using the steps in the following topic rather than continuing with this guide:
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help Topic
If TDSSKiller requires you to reboot, please allow it to do so. After you reboot, reboot back into Safe Mode with Networking again.
- When in Safe More with Networking, we must first end the processes that belong to OpenCloud Antivirus so that it does not interfere with the cleaning procedure. To do this, please download RKill to your desktop from the following link.RKill Download Link – (Download page will open in a new tab or browser window.)When at the download page, click on the Download Now button labeled iExplore.exe download link. When you are prompted where to save it, please save it on your desktop.
- Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with OpenCloud Antivirus and other Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that RKill is an infection, do not be concerned. This message is just a fake warning given by OpenCloud Antivirus when it terminates programs that may potentially remove it. If you run into these infections warnings that close RKill, a trick is to leave the warning on the screen and then run RKill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that RKill can terminate OpenCloud Antivirus . So, please try running RKill until the malware is no longer running. You will then be able to proceed with the rest of the guide. Do not reboot your computer after running RKill as the malware programs will start again. If you continue having problems running RKill, you can download the other renamed versions of RKill from the RKill download page. Both of these files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.
- Now you should download Malwarebytes’ Anti-Malware, or MBAM, from the following location and save it to your desktop:Malwarebytes’ Anti-Malware Download Link (Download page will open in a new window)
- Once downloaded, close all programs and Windows on your computer, including this one.
- Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked. Then click on the Finish button. If MalwareBytes’ prompts you to reboot, please do not do so.
- MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.
- On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for OpenCloud Antivirus related files.
- MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.
- When the scan is finished a message box will appear as shown in the image below.
You should click on the OK button to close the message box and continue with the SecurityGuard 2012 removal process.
- You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
- A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.
You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
- When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
- You can now exit the MBAM program.
- As many rogues and other malware are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector
Your computer should now be free of the SecurityGuard 2012 program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes’ Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
Associated OpenCloud Antivirus Files:
%AppData%\<random>
%AppData%\<random>
%AppData%\<random>
%AppData%\ldr.ini
%AppData%\SwscY0wcHqxGpFoOpenCloud Antivirus.ico
%StartMenu%\Programs\OpenCloud Antivirus\
%StartMenu%\Programs\OpenCloud Antivirus\OpenCloud Antivirus.lnk
%System%\<random>.exe
%UserProfile%\Desktop\OpenCloud Antivirus.lnkFile Location Notes:%System% is a variable that refers to the Windows System folder. By default this is C:\Windows\System for Windows 95/98/ME, C:\Winnt\System32 for Windows NT/2000, or C:\Windows\System32 for Windows XP/Vista/7.
%UserProfile% refers to the current user’s profile folder. By default, this is C:\Documents and Settings\<Current User> for Windows 2000/XP, C:\Users\<Current User> for Windows Vista/7, and c:\winnt\profiles\<Current User> for Windows NT.
%AppData% refers to the current users Application Data folder. By default, this is C:\Documents and Settings\<Current User>\Application Data for Windows 2000/XP. For Windows Vista and Windows 7 it is C:\Users\<Current User>\AppData\Roaming.
%StartMenu% refers to the Windows Start Menu. For Windows 95/98/ME it refers to C:\windows\start menu\, for Windows XP, Vista, NT, 2000 and 2003 it refers to C:\Documents and Settings\<Current User>\Start Menu\, and for Windows Vista/7 it is C:\Users\<Current User>\AppData\Roaming\Microsoft\Windows\Start Menu.
Associated OpenCloud Antivirus Windows Registry Information:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “<random>”
